Welcome to Maple Lucky Picks (the "Website" or "Service"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," or "You") and Maple Lucky Picks Ltd. ("Operator," "We," or "Us"), a licensed lottery operator regulated under the laws of Canada.
By accessing this Website, creating an account, or purchasing a lottery ticket, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue the use of our Services.
Participation in lottery games on Maple Lucky Picks is strictly limited to individuals who are 19 years of age or older. We utilize third-party identity verification systems to confirm your age upon registration. Any account found to belong to a minor will be immediately suspended, all active tickets voided, and any deposited funds returned (minus administrative fees), while winnings will be forfeited.
You must be a resident of Canada (excluding provinces where online lottery sales are prohibited by local law) to purchase tickets. We utilize geolocation technology to ensure you are physically located within an authorized jurisdiction at the time of purchase. Use of VPNs or location-masking software to bypass these checks is a violation of these Terms and will result in account termination.
You are permitted to open and maintain only one (1) account. Opening multiple accounts (e.g., using different email addresses or names) to manipulate limits or promotions is strictly prohibited. Duplicate accounts will be closed, and any associated winnings may be confiscated.
You are solely responsible for maintaining the confidentiality of your login credentials (email and password). Any activity performed through your account will be considered to have been performed by you. We are not liable for any loss resulting from unauthorized access to your account due to your negligence.
To comply with Anti-Money Laundering (AML) regulations and gaming laws, we reserve the right to request documentation at any time, including but not limited to:
Failure to provide satisfactory documentation may result in the freezing of your account and withholding of winnings.
Maple Lucky Picks is a licensed operator. When you purchase a ticket on our site, you are purchasing an official entry into the draw. We are not a betting messenger service; we are the primary issuer of the ticket.
All ticket sales are final. Once a transaction has been confirmed and the ticket has been generated in our system, it cannot be cancelled, modified, or refunded. It is your responsibility to verify your chosen numbers before confirming payment.
Tickets must be purchased before the designated cut-off time for the specific draw (typically 15 minutes prior to the draw time). Purchases attempted after this time will automatically be entered into the next available draw.
Prizes are awarded based on the number of matches between your ticket and the official winning numbers drawn. The official results published on the "Results" page are final. In the event of a discrepancy between the electronic display and the official audit records of the draw, the official audit records shall prevail.
All transactions, bets, and payouts are processed in Canadian Dollars (CAD).
By accepting a major prize, you grant Maple Lucky Picks the right to use your name, city of residence, and photograph for promotional purposes to demonstrate the transparency and integrity of our lottery operations, unless prohibited by law.
We are dedicated to providing a safe gaming environment. We offer several tools to help you manage your play:
The following activities constitute a material breach of these Terms:
Maple Lucky Picks provides the service on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted or error-free.
To the maximum extent permitted by law, Maple Lucky Picks shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with:
Our total liability to you for any claim arising out of these Terms shall not exceed the amount you paid for the specific ticket giving rise to the claim.
We reserve the right to modify these Terms at any time. Significant changes will be notified via email or a prominent notice on the website. Continued use of the Service after such changes constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Toronto, Ontario.
If you have questions regarding these Terms & Conditions, please contact our Legal Department:
Email: [email protected]
Phone: +1 (800) 555-0199 (Mon-Fri, 9am - 5pm EST)